# Email Thresholds Spam: Warning at 0.025%, suspension at 0.05%\ Bounce: Warning at 2%, suspension at 5% If these rates continue to exceed our thresholds, email sending will be automatically suspended to protect deliverability for all Humanic users. To improve your email performance: * Only email people who have explicitly opted in to receive emails from you * Remove invalid or old email addresses from your lists * Ensure your content is relevant to your audience * Do not import purchased email lists or use sourcing tools --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://humanic.gitbook.io/humanic/campaign-execution-and-monitoring/email-deliverability/email-thresholds.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.