Customer.io

Looking to link your Customer.io data with Humanic? You can have it up and running in a few minutes!

Prerequisites

Before starting the integration, ensure you have the following:

Access Data Integrations

  1. In the Humanic Dashboard, click on the big blue + icon located on the left sidebar to open the Data Integrations page

Select Customer.io from Supported Integrations

  1. On the Data Integrations page, you'll see various integrations supported by Humanic

  2. Look for the "Marketing Automation" category and click on it

  3. From the list of supported marketing automation integrations, select "Customer.io" by clicking on its card

Provide Connection Details

After clicking the Customer.io card, you'll be prompted to enter the following information:

  • Bearer Token: Enter the API key from Customer.io

  • Subdomain: Enter your Customer.io subdomain

Complete the Integration

  • Double-check that all the provided details are correct

  • Click on the CONNECT button to initiate the integration process

Hovering over each connected integration's card will show you the last time the data was synced.

Next Steps

Humanic will notify you via email once the initial data sync is complete.

Once the connection is established:

  • Import Journeys and Emails: Access the Customer.io settings icon on the Data Integrations page to import existing journeys and emails from Customer.io.

  • Regular Syncing: Humanic ensures your data is always up-to-date through regular syncing.

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