Setting Up Mail Domains in Humanic

Used to send out emails from your domain

Humanic allows you to run email campaigns on a specific set of users. To enable email sending and tracking, you need to set up a mail domain. Follow the steps below to add and configure your mail domain:

Add Mail Domain

  1. Navigate to the mail domain settings page in Humanic.ai.

  2. Click on Add Domain button.

  3. Enter the required information:

    • Region Name: Select the region where your email domain will be hosted. This is important for optimizing email delivery speed and compliance with regional regulations.

    • Domain Name: Enter the domain name you will use for sending emails. This should be a valid domain that you own and have administrative access to.

  4. Fill in the above information and click "Save".

Verify DNS Settings

After adding a domain, you need to verify DNS settings:

  • Click on "Verify DNS Settings" to initiate the verification process.

  • Optionally, set a daily rate limit for sending emails.

Ensure the state is "Verified" to start sending your emails.

Configuring DNS Records

To send and receive emails using Resend, add the following records to your DNS settings:

  1. TXT Records

    • SPF (Sender Policy Framework) Record: SPF is an email authentication standard. The TXT record allows you to list all the IP addresses authorized to send email on behalf of your domain.

    • DKIM (DomainKeys Identified Mail) Record: DKIM is an email security standard designed to ensure that an email claiming to come from your domain was indeed authorized by you. The TXT record contains a public key used to verify the email's authenticity.

  2. MX Records

    • SPF (Sender Policy Framework) Record: The MX record allows you to list IP addresses that will receive bounce and complaint feedback on behalf of your domain.

Next Steps

Once your mail domain is configured and DNS settings are verified:

  • Run Email Campaigns: Start sending targeted email campaigns to your users.

  • Track Performance: Use Humanic to monitor campaign performance.

FQAs

How much time it takes for domain verification?

Domain verification typically takes between 12 to 24 hours. However, it can sometimes be faster depending on your DNS provider.

What to do if domain is not getting verified?

If your domain is not getting verified, ensure that all DNS records have been correctly added. You can use a DNS checker to verify that the records are correctly set up. Check your DNS records here.

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