Intercom

Connect your User activity and Marketing data to Humanic

Looking to link your Intercom data with Humanic? You can have it up and running in a few minutes!

Prerequisites

Before starting the integration, ensure you have the following:

  • Admin access to your Intercom account.

  • Relevant permissions to authorize data integrations in Humanic.

Access Data Integrations

  1. In the Humanic Dashboard, click on the big blue + icon located on the left sidebar to open the Data Integrations page

Select Intercom from Supported Integrations

  1. On the Data Integrations page, you'll see various data integrations supported by Humanic

  2. Look for the "Marketing Automation" category and click on it

  3. From the list of supported integrations, select "Intercom" by clicking on its card

Connect to Intercom

Humanic uses OAuth to connect to Intercom. After clicking the Intercom card, you will be taken to the Intercom OAuth page, where you will need to authorize the connection.

  • You will be asked for permissions. Humanic requires read/write permissions to perform actions on your behalf.

  • Click on Authorize access to provide access to Humanic.

Verify Integration Setup

  • Once the connection is established, you will be redirected back to the Data Integrations page.

  • Hover over the Intercom integration card to view the last sync time and connection status

Next Steps

Humanic will notify you via email once the initial data sync is complete.

Once the connection is established:

  • Access Data: You can view and manage your synced Intercom data via Humanic Data Management.

  • Create Milestones: Use synced data to to reach out to users through milestones and cohorts.

  • Regular Syncing: Humanic ensures your data is always up-to-date through regular syncing.

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